Shipping Policy

1. Introduction

At Tummy Shield, accessible from www.tummyshield.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Tummy Shield and how we use it.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, you must not use the website.

2. Information We Collect

We collect different types of information to provide and improve our service, including:

2.1. Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment processors)

2.2. Usage Data

We may collect information about how the website is accessed and used, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Referral sources (where you came from)

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, maintain, and improve our website and services
  • To process transactions and send order confirmations
  • To communicate with you, including for customer support and updates
  • To send promotional materials, newsletters, or other marketing materials (you can opt out at any time)
  • To analyse website usage and improve functionality and content
  • To detect, prevent, and address technical or security issues

4. Cookies and Tracking Technologies

Tummy Shield uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic.

What are Cookies?
Cookies are small text files stored on your device by your web browser. They help the website remember information about your visit, making your next visit easier and the site more useful to you.

Types of Cookies We Use:

  1. Essential Cookies: These are necessary for the website to function correctly.
  2. Analytics Cookies: We use these cookies to track how visitors interact with the site, helping us improve your experience.

You can control cookies by adjusting your browser settings, but disabling cookies may affect the functionality of the website.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, shipping, or marketing.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

6. Data Security

We implement reasonable technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following data protection rights:

  • The right to access the personal data we hold about you
  • The right to correct any inaccurate or incomplete data
  • The right to request deletion of your personal data
  • The right to restrict or object to our processing of your data
  • The right to data portability (receive your data in a structured, machine-readable format)
  • The right to withdraw consent to processing, where consent is the legal basis
  • To exercise any of these rights, please contact us at sales@tummyshield.com.au.

8. Third-Party Links

Our website may contain links to external websites that are not operated by Tummy Shield. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing them with your personal information.

9. Children's Privacy

Tummy Shield does not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us immediately, and we will take steps to remove that information from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will have an updated "Effective Date." We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: sales@tummyshield.com.au